Can I share my account with my friend?
No. Your purchase is limited to single user access. For security reasons, your exam purchase may include a question limit to protect us from password sharing. If you reach this limit, additional questions will be added providing your account does not show an abusive pattern.

After I purchase, do you send me a CD?
No, all of our content and exam taking process is online. Once you purchase your exam online, you can take your practice exams from any computer that has internet access.

My training will not start or open or I hear clicking but then nothing happens.

Your pop up blocker may be on. Simply hold the shift key while clicking your mouse and this should allow the training windows to open. If this does not help email support@wirtc.com

Does your site keep track of my score?
Yes. Our site keeps track of every exam you take, the answers that you select, and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.

Can I review the exams that I take?
Yes. You can open and review any of your exams in your exam history. Just as you were taking the exam, you can open your exam and view the answers you selected, and whether you got them right or wrong.

Can I pause my exam, and come back to it later?
No. An exam cannot be paused at any time for later use. Please take the exam when you will be free from interuptions.

How do I get help?
You can obtain help by using the support link on the menu, and sending a support request to us.

What happens if I forget my username or password?
If you cannot remember your login information, click HERE and we will send that information to you to the email address you signed up with.